Terms Of Service
Please read these terms of service conditions before filling out any quote forms or order forms. Fancy fish fursuits reserves the right to modify terms and conditions and notices under the Fancy fish fursuit website. Fancy Fish Fursuits reserves the right to deny service to anyone. Harassment or threats will not be tolerated and can result in cancellation of the project and blacklisting.
Age
Customers must be 18 years of age or older to commission. There is no exception. We do NOT work with parents or legal guardians ordering a commission for a minor. A photo ID will be required to prove identity and prevent fraud.
Customers must be 18 years of age or older to commission. There is no exception. We do NOT work with parents or legal guardians ordering a commission for a minor. A photo ID will be required to prove identity and prevent fraud.
Payment
Payments are processed through Paypal only and processed as "Goods and services". All prices are USD. To secure a commission slot a 30% nonrefundable down payment is required within 7 days of filling out an order form. This down payment is nonrefundable and will be used right away to purchase materials for project. If down payment is not made in that time your order form is no longer valid and must be resubmitted. After down payment is paid you will be added to our queue and materials will be purchased. The rest can be paid off with a payment plan. Construction of project will not start until commission is fully paid off. We are not responsible for late or lost payments.
Payments are processed through Paypal only and processed as "Goods and services". All prices are USD. To secure a commission slot a 30% nonrefundable down payment is required within 7 days of filling out an order form. This down payment is nonrefundable and will be used right away to purchase materials for project. If down payment is not made in that time your order form is no longer valid and must be resubmitted. After down payment is paid you will be added to our queue and materials will be purchased. The rest can be paid off with a payment plan. Construction of project will not start until commission is fully paid off. We are not responsible for late or lost payments.
Deadlines
FancyFishFursuits does NOT take any deadlines what so ever. Head only commissions typically take 2 to 3 months to complete while larger projects usually take 4 to 6 months to complete depending on commission. These are only rough estimates and are not strict as no deadlines are guaranteed.
FancyFishFursuits does NOT take any deadlines what so ever. Head only commissions typically take 2 to 3 months to complete while larger projects usually take 4 to 6 months to complete depending on commission. These are only rough estimates and are not strict as no deadlines are guaranteed.
Shipping
Shipping cost is an additional charge when fursuit is complete. Shipping is not included in quote price and must be paid by commissioner once fursuit is complete. We do ship internationally. All shipping is done though United Sates Postal Service. Shipping prices may vary depending on weight of project and shipping location. Expect to pay anywhere from $50-$300 within the US. Fancy Fish Fursuits is NOT responsible for any shipping loss or damages during shipping. We will always provide a tracking number once project is shipped.
Shipping cost is an additional charge when fursuit is complete. Shipping is not included in quote price and must be paid by commissioner once fursuit is complete. We do ship internationally. All shipping is done though United Sates Postal Service. Shipping prices may vary depending on weight of project and shipping location. Expect to pay anywhere from $50-$300 within the US. Fancy Fish Fursuits is NOT responsible for any shipping loss or damages during shipping. We will always provide a tracking number once project is shipped.
Work in progress photos and updates
Work in progress photos and updates will be sent via contact method of choice. Fur and fabric samples will be shown to commissioner for approval before construction begins.
Work in progress photos and updates will be sent via contact method of choice. Fur and fabric samples will be shown to commissioner for approval before construction begins.
Last minute changes
We ask you do not make any changes to the character design once price and completion date is set. Any changes made after that can cause the price or completion date to change. Minor changes will not effect the price or completion date. Changes that will effect price and completion times include, but are not limited to: added colors, added markings, special requests, and anything that requires new materials to be ordered.
We ask you do not make any changes to the character design once price and completion date is set. Any changes made after that can cause the price or completion date to change. Minor changes will not effect the price or completion date. Changes that will effect price and completion times include, but are not limited to: added colors, added markings, special requests, and anything that requires new materials to be ordered.
Allergy warnings
We have an indoor house cat and an indoor rabbit that is not allowed in our workshop but you should be aware of before commissioning from us.
We have an indoor house cat and an indoor rabbit that is not allowed in our workshop but you should be aware of before commissioning from us.
Refunds
If you would like a refund and the suit has not been started, you can be refunded everything expect the 30% downpayment. The 30% down payment is nonrefundable. We reserve the right to finish and sell your suit if this is the case. Anything beyond the deposit can be refunded depending on how much progress has been made on commission. After the suit is complete there is no refund option. We reserve the right to terminate your commission at any time with or without prior notice.
Premade noncommission fursuits are not refundable. All sales are final on premade fursuits.
If you would like a refund and the suit has not been started, you can be refunded everything expect the 30% downpayment. The 30% down payment is nonrefundable. We reserve the right to finish and sell your suit if this is the case. Anything beyond the deposit can be refunded depending on how much progress has been made on commission. After the suit is complete there is no refund option. We reserve the right to terminate your commission at any time with or without prior notice.
Premade noncommission fursuits are not refundable. All sales are final on premade fursuits.
Warranty and repairs
All our fursuits have a one year warranty starting when item was first received. After that all repairs will be charged a fee.
Suits that may be too snug or too loose can be sent back for adjustments. Any suits sent back for repairs must be washed beforehand or will be sent back without repairs.
Return shipping to FancyFishFursuits must be covered by client. Alterations to fursuit not by FancyFish void this warranty. Large refurbishments are not covered by warranty.
Fursuits require maintenance and cleaning, excessive rough housing and miss use will void warranty.
All our fursuits have a one year warranty starting when item was first received. After that all repairs will be charged a fee.
Suits that may be too snug or too loose can be sent back for adjustments. Any suits sent back for repairs must be washed beforehand or will be sent back without repairs.
Return shipping to FancyFishFursuits must be covered by client. Alterations to fursuit not by FancyFish void this warranty. Large refurbishments are not covered by warranty.
Fursuits require maintenance and cleaning, excessive rough housing and miss use will void warranty.
By accepting a commission or buying a premade fursuit from fancy fish fursuits you agree to all terms and conditions.